Helan Family & SPA Zakopane 3★
- Stara Pardałówka 6, 34-500 Zakopane,
Poland - 
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Helan Family & SPA – Property Details
Featuring beautiful mountain views and a comprehensive spa, the 3-star Helan Family & SPA Hotel is located in Zakopane, just 300 metres from the Ugory ski lift. This hotel includes 25 elegantly designed rooms that offer balconies overlooking green meadows and the Tatra Mountains.
Situated only 2.5 km from Zakopane Railway Station, the hotel provides easy access to nearby attractions. Guests will find themselves within reach of various outdoor activities such as hiking and cycling, complemented by convenient transport links including airport shuttle services available for an additional charge.
The rooms are spacious and stylishly appointed with flat-screen satellite TVs, seating areas, refrigerators, and private bathrooms featuring walk-in showers with no steps. Each unit is wheelchair accessible and equipped with essentials like bed linen, towels, safe deposit boxes, wardrobes, work desks, heating systems as well as baby cots upon request.
Guests can enjoy extensive wellness facilities including an indoor pool open year-round, sauna sessions, a hammam steam room along with spa treatments offered at the dedicated wellness centre. The property also features a sun terrace with barbecue amenities plus a children's playground and games room for family entertainment. Additional conveniences include free Wi-Fi throughout all areas of the hotel, private parking on site, elevator access to upper floors, luggage storage, laundry services, a bar for refreshments, as well as private check-in/check-out.
Key Advantages
Pool for swimming
Smoke-free property
Complimentary WiFi
Car park
Accommodations for families
Lounge
Set up your visit with our user-centric online booking interface at sleephotelszakopane.com.
Rooms: 25Rates and Booking
Available Rooms List
Double or Twin Room
More information
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- Indoor heating,
- Work desk,
- Garment hanging rack,
- Carpet flooring,
- Clothing storage or cupboard,
- Allergy-friendly,
- Electric fan,
- Garbage bins,
- Cleaning supplies,
- Allergy-friendly pillow,
- Infant beds
- Bathroom tissue,
- Restroom,
- Shower facilities,
- Ensuite bathroom,
- Hair cleanser,
- Body wash
- Television with flat screen,
- Television,
- Phone
- Bottled water,
- Tea and Coffee making facilities,
- Mini fridge,
- Kettle for hot water
- Morning wake-up call,
- Extra towels/sheets (additional cost),
- Bed linens,
- Bath towels
- Outdoor terrace
- Wheelchair-accessible shower,
- Elevator access,
- Shower seating,
- Top levels reachable by lift,
- Bathroom emergency pull cord,
- Step-free shower,
- Sink at a lower height,
- Entire unit accessible for wheelchairs,
- Toilet equipped with grab bars
- Emergency fire extinguisher,
- Fire alarm
Size: 16 m2
Bedroom 1 - Double bed
Number of guests: 2 
Single Room
More informationSize: 12 m2
Bedroom 1 - Single bed
Number of guests: 1
Triple Room
Room overviewSize: 22 m2
Bedroom 1 - Single bed
Number of guests: 3
Family Room with Mountain View
See full details
Size: 40 m2
Bedroom 1 - Single bed, Double bed
Number of guests: 4
Deluxe Single Room
Room overviewSize: 13 m2
Bedroom 1 - Single bed
Number of guests: 1
Economy Double Room
Amenities and photosSize: 13 m2
Bedroom 1 - Single bed
Number of guests: 2
Premium Double or Twin Room
Room features & gallerySize: 22 m2
Bedroom 1 - Single bed
Number of guests: 2
Full Amenities List
General
- Car park
- Complimentary car park
- On-site parking
- Exclusive parking
- Wireless internet access throughout the property
Activities
- Snow skiing
- Trekking
- Biking
- Equestrian activities
- Storage for skis
- Guided walking tours
- Guided bicycle tours
- Live musical performances
Services
- Online services
- Wireless Internet
- Complimentary Wi-Fi
Food & Drink
- Lounge
- Child-friendly buffet options
- Fresh fruit
- On-site coffee shop
Pool and wellness
- Steam room
- Relaxation and wellness center
- Whirlpool bath
- Turkish bath
- Indoor swimming pool
- Year-round indoor pool
- Temperature-controlled pool
- Dipping pool
- Shallow swimming area
- Beach chairs or sun loungers
- Spa amenities
- Steam chamber
- Spa resting area
- Spa and wellness packages
- Pool for swimming
- Swimming facility
Transport
- Airport transportation
- Airport transportation (additional fee)
- Handicap-accessible parking
- Airport pick-up service
- Airport drop-off service
Reception services
- Travel information desk
- Baggage holding area
- Exclusive check-in/check-out
- Billing statement available
Common areas
- Garden area
- Outdoor patio
- Recreational room
- Sundeck
- Common living room with TV
- Patio furniture
- Designated picnic spot
- Exterior fire pit
Entertainment and family services
- Childcare/babysitting services
- Playground for children
- Nighttime amusement
- Tabletop games and brainteasers
- Indoor recreation space
- Outdoor play equipment for children
Cleaning services
- Washing service
Business facilities
- Conference/event spaces
- Corporate hub
- Facsimile and photocopy services
Miscellaneous
- No smoking rooms
- Amenities for guests with disabilities
- Rooms for families
- Elevator
- Noise-reducing rooms
- Climate control
- Hypoallergenic room
- Smoke-free property
- Assigned smoking zone
- Accessible for wheelchairs
- Restroom with support rails
- Elevated toilet
- Lowered washbasin in bathroom
Safety & security
- Security alert system
- Fire detection alarms
- Surveillance cameras in shared spaces
- Exterior video surveillance
- Emergency fire suppression devices
Safety features
- Personnel adhere to all safety guidelines set by local authorities
- Commonly used stationery items like printed menus, magazines, pens, and paper have been eliminated
- Hand sanitizing stations in guest rooms and essential areas
- Procedures implemented to monitor guest health
- Availability of first aid kits
Physical distancing
- Non-cash payment options
- Social distancing guidelines observed
Internet
- Complimentary WiFi!
- The property offers internet services with free WiFi available in all areas.
Parking
- Complimentary parking!
- The facility offers free on-site parking with dedicated private and accessible parking areas.
Accommodation Policies
Check-in
- From 15:00 Until 22:00 hours
Check-out
- From 08:00 Until 11:00 hours
Pets
- Pets are not permitted.
Important informationWhen staying at the property with children, please note that the property is legally obliged to apply standards for the protection of minors, to determine the identity of the minors and their relationship with the adult with whom they are staying.
Contact methodsStay Impressions
Check guest reviews about Helan Family & SPA
All reviews in one place!
We really enjoyed our stay at Helan & Spa, which went beyond what we expected. The hotel has beautiful views of the mountains and houses, and the staff made us feel right at home. The breakfast was great with plenty of options, and it’s a good spot for families thanks to the indoor pool and outdoor play areas for kids.